Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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Point of Purchase Module (POP) - Order Total Tab

General Information

This tab screen contains the payment information and billing and totals information for the order.

See Also

Order Entry - Overview

Point of Purchase Module - Overview

How to Use the Screen

Selecting or Reviewing Payment Method

Select the payment method and complete or review the fields as required. When a method is selected, the corresponding button remains highlighted indicating that it is "depressed" and it is the selected method of payment.

Momhelp00000160.gif Credit Card

Note: If you have a credit card reader installed on the workstation, swipe the card through the reader as soon as you select Credit Card as the method of payment. All fields below are then completed for you. Note: When using a card reader, you must program the unit to read track 1 or track 2 of a credit card, and you must disable both header and terminator characters.

CREDIT CARD TYPE - enter the code for the card type. Press F2 for a list.

CARD # - enter the card number.

EXPIRATION - enter the expiration date.

Note: If the Interactive Credit Card Authorization System On-Line Module is installed, press the APPROVE NOW button to authorize/transact the card immediately.

Momhelp00000161.gif Check or Money Order

CHECK NUMBER - enter the customer's check number.

CHECK AMOUNT - enter the amount of the check.

Note: If you have a cash drawer installed on your workstation, it opens when you move off of the payment field with the ENTER or TAB key.

ENTERED BY - displays the User ID for the person who entered the order.

POSTED - indicates if the payment has been posted using the Post A/R Journal option.

Momhelp00000162.gif Cash

AMOUNT TENDERED - enter the amount of cash received.   If you have a cash drawer installed on your workstation, it opens when you move off of the above field with the ENTER or TAB key.

Note: Once cash has been entered into the system, the order cannot be cancelled by a cashier. Changing payment methods requires supervisor approval.

Momhelp00000135.gif Invoice

TERMS -displays either the default terms established globally or the specific terms for that customer.

P.O. NUMBER - enter the customer's purchase order number.

Multiple Payment

A multiple payment combines other payment types allocating amounts to each payment in the payment list. To enter a multiple payment,

  1. Select the button for the primary payment - Invoice, Cash or Credit Card. These three are available as primary payments because they can be "charged as necessary."   Note:  If Invoice is being used with Cash and/or Credit Card, then Invoice is the primary payment method.

  2. Complete the information required for the payment method selected and press ADD to add the payment to the payment list. Note: Credit Card can be used in any combination and multiple payments can be added. Specific amounts can be defined for each payment.

  3. To change information on a payment in the payment list, select the payment and press VIEW/EDIT.

  4. To delete a payment in the payment list, select the payment and press DELETE. Note: You cannot delete credit cards that have already been approved. To delete a card that has been approved, you must first view the Journal Transactions for the order, and then delete the individual transaction ID using the Apply Customer Payments function.

Shipping a POP Order

Select the button to SHIP THIS ORDER

  1. Enter the shipping method code in the SHIP VIA field. If you do not know the code, press F2 for lookup. If the Automatic Shipping Calculations Module is installed, M.O.M. displays the Comparative Shipping Costs screen to enable you to select a shipping method based on comparisons between costs.

  2. After selecting a shipping method, check to see that the correct shipping charge for the customer has been entered in the SHIPPING field under "Billing & Totals." You can edit this figure when necessary.

  3. Optionally, to bill the shipping charges to the customer or a consignee shipping address, select the 3RD PARTY BILLING button to display the 3rd Party Billing Options pop-up screen. The button is only available for certain shipping system interfaces, including UPS OnLine. For Freight Collect, select the check box and then select whether the collect charges are to be paid using a UPS account number of by credit card.

Note: If some items are back ordered and other items are in-stock, you can select to ship the in-stock items ahead of the back ordered items. Press Momhelp00000137.gif to ship ahead and split the invoice charges accordingly.

Checking Totals

In review mode, use the SHOW pop-up menu to select to show figures for Unbilled Total, Billed Total, or Order Total.

Note: When the order is totalled, some item prices may be subject to recalculation based on any one or more of the following special pricing parameters established in the Maintain Stock Item function.

  • Mix & Match - if mix and match pricing is in effect for items on the order, unit prices will change automatically when one or more "matching" line items are entered.

  • Source Key - if a source key pricing scheme is in effect for an item, M.O.M. displays an advisement at the bottom of the screen and unit prices are calculated accordingly.

  • Catalog Code - if a catalog code pricing scheme is in effect for an item, M.O.M. displays an advisement at the bottom of the screen and unit prices are calculated accordingly.

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