Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
Home
MOM Helpers Online Help
Prev Page Next Page
 
 

Additional Stock Information Maintenance

Product Menu > Maintain Additional Stock Information

General Information

This screen function allows you to create custom fields to keep track of any additional stock item information you may need. This information can then be viewed in the Stock Item Maintenance Screen or the Extended Product   Information screen within an order.

How to Use the Demographics Definition Screen

All of the items on the demographic screens, as well as their position on the screen, color and database variables are under your control. The creation process is entirely graphical and the Demographics Definition Tool Bar makes it easy to add new pages, new screen text as well as four different types of data fields to your customized customer information database.

Using the Tool Bar

The Tool Bar contains the following options. The Text Option is used to add only screen text without adding any field to your customer demographics database. The Data Field options are true information fields that are added to your customer demographics database.

Text Option

Momhelp00000167.gif Add New Screen Text: Lets you add whatever text you want to the screen. This text might be a screen prompt name for a data field, or instructions or guidelines for your customer service staff. The instructions can take the form of actual text (Ex: Enter information for all of the red fields on this screen!) or even lines made out of characters (Ex: ------,+++++,*****, etc.) drawn on the screen to separate screen sections and/or fields.

Data Field Options

Momhelp00000168.gif Add a New Character, Numeric or Date Data Field: Lets you add a "fill in the blank" type data field to the screen. This field can be numeric (Ex: Customer's Age), a date (Ex: Customer's birthday), or character (Ex: Customer's spouse's name.)

Momhelp00000169.gif Add a New Logical Data Field: Lets you add a "Yes/No" type data field to the screen. For example, "Do You Like to Play Baseball." On the screen, a logical field is automatically formatted as a check box and can be set to indicate either an affirmative (Yes) or negative (No) default value when checked.

Momhelp00000170.gif Add a New Memo Data Field: Lets you add a large free-form scrollable field to the screen to collect information. For example, the screen prompt might say "Additional Information about the customer." A Memo Field would enable the customer service representative to add additional information in a free-form scrollable field.

Momhelp00000171.gif Add a New Dropdown Data Field: Lets you add a traditional Windows-style choice box with preset choices. For example, the screen prompt might say "What is Your Favorite Color?" The dropdown box could contain - green, red, yellow, blue, orange, etc.

Page Options

Momhelp00000172.gif Add a New Page: Lets you add a new demographics page.

Momhelp00000173.gif Modify This Page Title: Lets you change the title of the page.

Add a new image to the page. Any image can be inserted on the page in any file format.

Note: You can move the tool bar anywhere on your screen by dragging and dropping the tool bar with your mouse.

Creating a New Page
  1. On the demographics maintenance tool bar, click on Momhelp00000175.gif and answer "Yes" to the prompt "Do You Want to Create a New Page?"

  2. On the demographics maintenance tool bar, click on Momhelp00000176.gif to display the New Page title pop-up screen and type in the page title.

Retitling an Existing Page

On the demographics maintenance tool bar, click on Momhelp00000177.gif to display the New Page title pop-up screen and type in the new page title.

Deleting an Existing Page
  1. If there are items on the page, delete all of the items from the page first. (See the instructions below for Deleting a Field from a Demographics Screen.)

  2. SAVE the page. The blank page is deleted.

  3. If there are no items on the page, just SAVE the page. The blank page is deleted.

Adding Text or a Prompt for a Data Field

Note: Remember, text is just words or lines (====, -----, etc.) on the screen. In some cases the text is a set of instructions for your customer service representative, in other cases the text is the screen prompt for a data field that you create. (See the instructions below.)

  1. On the demographics maintenance tool bar, click on Momhelp00000178.gif to display the Demographic Text or Prompt Edit screen.

  2. Type the text as required in the LABEL TEXT field and select the color for display on the demographics screen.

  3. Press SAVE to return to the Demographic Definitions screen. The new text item is displayed in the upper right corner of the screen.

  4. Drag and drop the new item where you want it on the screen using your mouse.

Adding New Data Fields to a Demographics Screen Page
  1. On the demographics maintenance tool bar, click on Momhelp00000179.gif, Momhelp00000180.gif, Momhelp00000181.gif, or Momhelp00000182.gif to display the Demographic Item Edit screen for the type of data field to be added.

  2. Complete the appropriate fields on the Demographics Item Edit screen and press SAVE to return to the Demographic Definitions screen. The new item is displayed in the upper right corner of the screen.

  3. Drag and drop the new item where you want it on the screen using your mouse.

  4. To add a prompt for the new data item, follow the instructions above for Adding Text or a Prompt for a Data Field. Note: For logical data items, you do not have to complete this step because you can add the text label right in the Demographic Item Edit screen.

Modifying Existing Text or a Field on a Demographics Screen
  1. Right click on the item on the screen to display the Demographics edit screen.

  2. Edit the item attributes for the item as required. When complete, press SAVE to return to the Demographics Definitions screen.

Note: To reposition an item on the screen, just click on the item and drag and drop it with your mouse to the new position.

Deleting a Field from a Demographics Screen
  1. Right click on the item on the screen to display the Demographics edit screen.

  2. Press DELETE to return to the Demographics Definitions screen.

Adding or Deleting a Graphics Image on a Demographics Screen
  1. To add an image, press and select the image file name to be added.

  2. To move the image, drag and drop the image with your mouse.

  3. To delete an image, select the image and press DELETE.

Converted from CHM to HTML with chm2web Pro 2.85 (unicode)