Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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Point of Purchase Module (POP) - Overview

General Information

The optional Point of Purchase Module enables you to use M.O.M. to enter and transact counter sales taken in a showroom or retail store. The POP Module shares product inventory and related product pricing and purchasing parameters with the main M.O.M. System. By integrating your counter sales and mail order sales in M.O.M., you can keep your entire sales operation on one single software system and maintain one single customer file.

See Also

Order Entry - Overview

Order Entry and Review

Accessing Order Entry and Review

You can access the POP Order Entry screen from either the Point of Purchase submenu on the Options menu, or by pressing the Momhelp00000158.gif button on the M.O.M. main screen tool bar.

When you review a POP order, you lookup the order in the Main M.O.M. system just like any other order.

Using Order Entry and Review

Order entry and order/review in POP is identical to order entry and review in M.O.M. with the following differences.

  1. Customer Name and Address is Optional

An Order in POP does not have to have a customer record attached to it. In other words, you do not have to enter any billing name or address. Some counter sale operations do not take customer name when a purchase is made, other operations do take the name. The POP Module allows for either situation. You can enter the Billing Address if you like by clicking on the Billing Address tab in Order Entry and pressing the CUSTOMER LOOKUP button to lookup or add the customer. Keep in mind that if a POP order does have a customer record attached, the order can be "searched" in M.O.M. using the customer name. If it does not have a customer name, it can only be "searched" by order number.

  1. Order Total Tab - Different Payment Options and No Shipping Information

The Order Total Tab in POP is different. There are three (3) payment options - Credit Card, Check, and Cash. There is no COD payment option or Invoice payment option. Also, because counter sales are not shipped to a customer, there is no shipping information section.

Note: If you are using the ICCAS option for credit card processing, you need to have the on-line version for use with POP to enable a card to be processed while the order screen is displayed instead of in a batch mode.

  1. Disabled Edit Options

Some of the Order Edit options and Item Edit options are disabled because they have no application in a POP sale. See Order Edits and Item Edits for more information about those options that are disabled.

  1. Receipt Printing

All orders in POP are processed immediately. Upon saving, the customer receipt is printed to whatever printer is setup in the POP Setup Screen and the order is considered "shipped" and completed. None of the order paperwork is printed in the Order Processing function.

  1. Returns

 If a user below the rank of Order Processing Manager attempts to enter an item on a P.O.P. order with a quantity of -1, a screen will appear advising them to call a cashier supervisor. The supervisor must log in with their user id and password to authorize the transaction before proceeding.

Optional Point of Sale Hardware

The POP Module is designed to interface with the following special point of sale hardware components. Each of these components is optional, and POP can be operated on the standard M.O.M. workstation without any of these add-ons. The setup for each of these is defined in the POP Define Settings screen.

  1. PC Keyboard with Barcode Reader Interface and Credit Card Strip Reader - this keyboard and scanner replaces the regular PC keyboard on the workstation.

  2. Receipt Printer - this 40-character (width) printer is used to print the transaction receipts for the cash, check and credit card orders. Note: The printer must be connected to a parrallel port to allow spooling. It is recommended that you use a generic print driver.

  3. Cash Drawer - this electronic cash drawer is operated automatically by the POP Module to accept payment and tender change. Depending on the model of the cash register, you must obtain the proper drawer opening character string from the manufacturer. The cash drawer must be connected through the serial port with the printer.

Hint: Dydacomp recommends the PC CompuRegister. This complete Point of Sale computer system combines all of the above hardware (1-3) with a specially designed counter top PC. This unit is available direct from Dydacomp sales.

Reports

Because POP is fully integrated in the M.O.M. system, the reports necessary for counter sale operations are all available from the Reports menu on the main M.O.M. screen. A special selection option on each report query screen enables you to select to run the report for POP orders, M.O.M. orders, or both.

These reports include the following:

Accounting Reports

Profit and Response Reports

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