Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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SiteLINK

General Information

Get your business up and selling on the Internet with a complete electronic commerce store created and managed entirely from your Mail Order Manager software!

Today, thousands of large and small companies in both consumer and business-to-business sales are marketing and selling their products with a commerce site on the Web. Up until now, however, Web commerce sites were not only expensive to create, but difficult to manage because they could not easily connect to a company's back-end order processing software!

Welcome to SiteLINK, the next generation of Web technology, which uses Active Server Pages (ASP) and eXtensible Markup Language (XML) to create your web store. Using ASP technology, SiteLINK not only connects your commerce site to M.O.M. for order processing, but actually generates the entire Web store for you directly from the M.O.M. database. That's the "link" in SiteLINK!

No matter what size company, SiteLINK is the best way to get "up and selling" on the Web quickly, inexpensively and professionally!

How Do I Set Up My Store?

One simple "upload" command is all it takes! SiteLINK takes all of the information and business rules that you have set up in M.O.M. -- products, customer shipping charges, sales taxes, advertising source codes -- and uses them to build your on-line store! And, the entire store is under your control at all times -- you make it and change it whenever you want. You create your store's departments and sub-departments. You decide what products are going to be in your store. And, for each product, you define the advertising copy, image file, even special pricing or size/color options that can be made available to your on-line customers. Plus, a SiteLINK store gives your on-line customers a fully secure commerce site using Secure Socket Layer (SSL) and all of the necessary "shopping" tools, including product search, store directories, shopping basket, and easy-to-use checkout options.

Can I Customize the Look of My Store?

Everybody wants their store to look a little different. SiteLINK automatically provides a store layout for you based on the designs of some of the largest and most successful retail sites on the Web today. You can select the fonts, background colors, even use your own custom-created set of shopping navigational buttons to create a unique look for your commerce site. You can even dress up your existing Web site by creating hyperlinks that connect to any part of your SiteLINK store.

You can also customize the layout of your store beyond the templates with Microsoft Frontpage or Macromedia Dreamweaver with Frontpage Extensions. The SiteLINK Custom Design team can also assist you to either customize the store template or create a unique design just for you.

What About Order Processing and Customer Service?

Quickly retrieve orders from the Web for processing in M.O.M. All you need is MOM and an internet connection. For each order imported, M.O.M. can automatically e-mail the customer with the order acknowledgment letter of your choice. And, if the customer calls with questions, you can look up the order quickly in M.O.M. using the unique order confirmation number automatically generated for each order by SiteLINK. They can even do their own customer service right in your store because M.O.M. automatically uploads all new account and order information when you use the Store Publisher to upload updates from M.O.M. to you store. Customer service just doesn't get any easier for Web commerce!

Do I Need any Special Hardware or Software?

We will host your store for you, so you don't need a Web server. All you need is an ordinary Web browser and a copy of the M.O.M. Import/Export Module. There's a one-time store setup fee charged to get you up and running, and a monthly service fee for the hosting service from Dydacomp.

See Also

Creating Your Store

SiteLINK Store Publisher

SiteLINK Maintain Store Preferences

SiteLINK Maintain Store Departments

SiteLINK Maintain Store Specials

Stock Maintenance - SiteLINK

Customer Notice Maintenance

Getting Help For SiteLINK Service Version

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