Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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File Structure - Customers

File Name: CUST.DBF

File Contents: Contains all of the customer information in the system.

Table Legend

The column headings in the table include the following.

  • Position - The numeric position of the field in the table.

  • Field Name - The XBASE field name used in programming the information transferred. It serves to classify data kept in this field.

  • Type - Can be one of 5 types:

Character - Text type data
Numeric - numbers
Integer - a whole number
Datetime - a date
Logical - True or False

  • Width - The maximum number of spaces that the field element can occupy.

  • Dec. - For numeric fields only. The number of decimal places reserved for the numeric value. This field is not applicable in Comma Delimited format.

  • Description of Field - A definition of the field's contents. RESERVED signifies for M.O.M. use only. FUTURE USE signifies that the field may be used in a future release. UK Only signifies that the field is used for the UK Edition of M.O.M.

POSITION

FIELD NAME

TYPE

WIDTH

DEC

DESCRIPTION

1

CUSTNUM

Integer

(Auto Increment)

4

0

RESERVED.

2

ALTNUM

Character

15

N/A

The user assigned customer number.

3

CUSTTYPE

Character

1

N/A

System assigned customer status.

4

LASTNAME

Character

20

N/A

Last name.

5

FIRSTNAME

Character

15

N/A

First name.

6

COMPANY

Character

40

N/A

Company name.

7

ADDR

Character

40

N/A

First address line.

8

ADDR2

Character

40

N/A

Second address line.

9

CITY

Character

30

N/A

City.

10

COUNTY

Character

3

N/A

County code.

11

STATE

Character

3

N/A

State/Province.

12

ZIPCODE

Character

10

N/A

ZIP Code/Postal Code.

13

COUNTRY

Character

3

N/A

Country code

14

PHONE

Character

14

N/A

Format (xxx) xxx-xxxx

15

PHONE2

Character

14

N/A

Format (xxx) xxx-xxxx

16

ORIG_AD

Character

9

N/A

Original Source key designator.

17

CTYPE

Character

1

N/A

User defined Customer type.

18

LAST_AD

Character

9

N/A

Last source key designator.

19

CATCOUNT

Numeric

3

0

Total count of catalogs mailed.

20

ODR_DATE

Datetime

8

N/A

Last date of activity.

21

PAYMETHOD

Character

2

N/A

Last method of payment used.

22

CARDNUM

Character

60

N/A

Last credit card used.

23

CARDTYPE

Character

2

N/A

RESERVED.

24

EXP

Character

5

N/A

RESERVED.

25

SHIPLIST

Character

3

N/A

Last method of shipment used.

26

EXPIRED

Logical

1

N/A

Expired flag. A deleted customer is marked as true.

27

BADCHECK

Logical

1

N/A

Bad credit flag.

28

ORDERREC

Numeric

8

0

The most recent order placed by this

29

NET

Numeric

10

2

The total net sales from this customer.

30

GROSS

Numeric

10

2

The total gross sales from this customer.

31

ORD_FREQ

Numeric

6

0

The total number of orders placed by

32

COMMENT

Character

60

N/A

Customer comment area.

33

CUSTBAL

Numeric

9

2

Misc credit/debit amount owed/due from

34

CUSTREF

Numeric

8

0

RESERVED.

35

DISCOUNT

Numeric

3

0

Standard discount applied to this customers

36

EXEMPT

Logical

1

N/A

Tax exempt status.

37

AR_BALANCE

Numeric

11

2

Current open A/R balance controlled

38

CREDIT_LIM

Numeric

9

0

Current credit limit.

39

DISCT_DAYS

Numeric

3

0

RESERVED.

40

DUE_DAYS

Numeric

3

0

Customer terms (if established).

41

DISCT_PCT

Numeric

4

1

Discount Percentage.

42

PROMO_BAL

Numeric

6

2

Current Promotional Credit.

43

COMMENT2

Character

60

N/A

Second Comment Line.

44

SALES_ID

Character

3

N/A

Sales ID Code.

45

NOMAIL

Logical

1

N/A

No Mail requested indicator.

46

BELONGNUM

Numeric

8

0

This name belongs to this customer

47

CTYPE2

Character

2

N/A

Second customer type field.

48

CTYPE3

Character

4

N/A

Third customer type field.

49

SALU

Character

6

N/A

Salutation of customer.

50

TITLE

Character

40

N/A

Title of customer.

51

DELPOINT

Character

3

N/A

Postal delivery point.

52

CARROUTE

Character

4

N/A

Postal carrier route.

53

NCOACHANGE

Character

1

N/A

FUTURE USE.

54

ENTRYDATE

Datetime

8

N/A

The date the customer was first entered.

55

SEARCHCOMP

Character

15

N/A

Abbreviated form of company name.

56

EMAIL

Character

50

N/A

Person's e-mail address.

57

N_EXEMPT

Logical

1

N/A

Indicates nationally tax exempt.

58

TAX_ID

Character

15

N/A

Tax exemption number.

59

CASHONLY

Logical

1

N/A

RESERVED.

60

HONO

Character

4

N/A

Honorific of customer.

61

NOEMAIL

Logical

1

N/A

No email requested indicator.

62

PASSWORD

Character

20

N/A

For use with SiteLINK.

63

RFM

Numeric

5

0

RFM value.

64

POINTS

Numeric

8

0

Points accumulated.

65

NORENT

Logical

1

N/A

Do not rent name indicator.

66

ADDR_TYPE

Character

1

N/A

RESERVED.

67

WEB

Character

40

N/A

Web site address.

68

EXTENSION

Character

5

N/A

Phone extension.

69

EXTENSION2

Character

5

N/A

Fax extension.

70

DATE_LIMIT

Character

1

N/A

RESERVED.

71

START_DATE

Datetime

8

N/A

RESERVED.

72

END_DATE

Datetime

8

N/A

RESERVED.

73

FROM_MONTH

Numeric

2

0

RESERVED.

74

FROM_DAY

Numeric

2

0

RESERVED.

75

TO_MONTH

Numeric

2

0

RESERVED.

76

TO_DAY

Numeric

2

0

RESERVED.

77

ADDRISSAME

Logical

1

N/A

RESERVED.

78

LASTUSER

 

Character

 

3

 

N/A

User ID of last operator to view customer.

79

UPSCOMDELV

Logical

1

N/A

UPS Commercial Delivery Indicator.

80

PREF_SHIP

Character

3

N/A

Customer preferred shipping method.

81

PREF_PAY

Character

2

N/A

Customer preferred payment method.

82

ADDR3

Character

40

N/A

UK Only

83

VALADDR

Character

2

N/A

UPS address validation.

84

VALDATE

Datetime

8

N/A

UPS address validation date.

85

ADDREXPIRE

Datetime

8

N/A

RESERVED.

86

ACVMEDATE

Datetime

8

N/A

RESERVED.

87

ACT_DATE

Datetime

8

N/A

Customer's Last Activity Date.

88

BESTTTC

Character

8

N/A

Best Time to Call

89

DSCTENDATE

Datetime

8

N/A

Customer Discount Percentage End Date

90

DSCTSTDATE

Datetime

8

N/A

Customer Discount Percentage Start Date

91

EMAILDEF

Character

8

N/A

Preferred Email Format

92

EMAILPREF

Character

8

N/A

Customer Contact Type Preference

93

FRAUD

Logical

1

N/A

Fraudulent Customer Indicator

94

MODI_DATE

Datetime

8

N/A

Last Modified Date

95

MODI_USER

Character

3

N/A

User ID of Record Modifier

96

NOCALL

Logical

1

N/A

Do Not Call Request Indicator

97

NOFAX

Logical

1

N/A

Do Not Fax Request Indicator

98

NOPOINTS

Logical

1

N/A

Restrict Accumulation of Points

99

PREFWARE

Character

6

N/A

Preferred Warehouse Location for Order Fulfillment

100

SOUNDLNAME

Character

4

N/A

RESERVED.

101

TAX_ID2

Character

2

N/A

Alternate Tax ID

Converted from CHM to HTML with chm2web Pro 2.85 (unicode)