Credit Card Processing - Batch

Order Menu > Process Orders > Batch Electronic Payment Processing > Process Credit Cards in Batch

General Information

This screen provides a list of the credit card charges and/or credits awaiting processing. The screen is used to process charges and credits individually or in batch using the Interactive Credit Card Authorization System and the M.O.M. / SiteLINK gateway.

See Also

Order Processing Methodology

How to Use the Screen

Use the buttons at the bottom of the list to complete any of the following tasks.

Processing a Single Order

Note: If you do not have the Interactive Credit Card Authorization System installed, all credit cards must be processed through this screen.

Select the order from the list and press PROCESS ONE to get an authorization. If the type of credit card is set to "Other (Process Manually)" or "Do not Process through MOM & Sitelink Gateway", the Process a Single Credit Card screen is displayed.

Processing Multiple Orders with ICCAS

Note: If you do not have the Interactive Credit Card Authorization System installed, you cannot process credit card orders in batch.   Credit cards must be processed manually.

Processing All Orders

Press PROCESS BATCH. The Interactive Credit Card Authorization System connects to your card processing software. When the communication session has been completed, you have the option of printing a Credit Card Merchant Deposit Report showing the results of the communication session. The results are also reported in the STATUS column of the list on the screen.

Processing Select Orders

As an alternative to processing all cards in the batch, you can filter the type of transactions you need to process by selecting the Merchant Account in the PROCESS dropdown menu and/or the DISPLAY TRANSACTIONS dropdown menu.

The PROCESS dropdown menu will allow you to filter by Merchant Account ID.   For instance, there may be multiple Merchant Account IDs for MOTO and ECI.

The DISPLAY dropdown menu will allow you to filter the following:

• Ready to Charge - includes all transactions if 1-pass is selected as the mode of credit card processing and all the subsequent credit card payments in a multi-pay payment method.

• Ready to Authorize - includes all charges pending approval if 2- pass is selected as the mode of credit card processing.

• Ready to Refund - includes all transactions that need to be credited.

• Pending Capture - includes all transactions that were authorized and not processed through the billing/invoicing stage.

• Ready to Capture - includes all transactions that were authorized and processed through the billing/invoicing stage and 2-pass is selected as the mode of credit card processing.

• Declined/Invalid - includes all transactions that received a decline or insufficient information from the credit card processor.

• Card Expired - includes all transactions with expired credit card expiration date depending on the system date of your machine.

Note: Multiple Merchant Account IDs processed within the same session will section the report on Merchant Account ID and subtotal for all credit card types belonging to it.

Check the CONTINUALLY SEND TRANSACTIONS TO MOM/SITELINK GATEWAY  box to automatically send credit cards for authorization / approval every 5 minutes.   When you select this checkbox, the Display dropdown will default to Ready To Charge Transactions (1 Pass) or  All Pending Approval Transactions (2 Pass).  The Process Credit Cards window must be open for this M.O.M. to continually send transactions.   The batch number will not change while the window is open.  

Viewing/Editing an Order

To view and/or edit an order on the list, press VIEW ORDER to transfer to the Merchandise Page of that order. To return to the credit card list, press ESC or SAVE.

Voiding Transactions

You can void transactions by selecting it and pressing VOID. In the event that AVS or CVV response is not satisfactory, this can be used to void the authorization.

Voice Authorization

If the transaction is declined, you can enter an approval manually received from a voice approval tendered by your credit card processor.

Print Report

You can print the Credit Card Merchant Deposit Report anytime while in the Batch Credit Card Processing screen. You can also print the complete report of all transactions processed when you close the screen. Historical Credit Card Merchant Deposit Report can also be printed in Reports, Accounts Receivable, Credit Card Merchant Deposit Report.

Transaction Details

You can select an item on the list and review the transaction details.

Order # - order number of the transaction.

Card Number - credit card number issued by the customer.

AVS Status - address verification message received.

CVV Status - card validation verification response received from the acquiring bank confirming the validity of the 3- or 4-digit card ID on the back of the cardholder's credit card.

Fraud Rating - Customer's fraud authentication response. Only available as an added service from Authorize.Net. Contact Dydacomp's Technical Support for more information on this feature.

Authorization Expiration - date that the authorization will expire. After receiving an authorization for a transaction, the authorization will expire after 7 days from the day it was processed and approved. It is recommended that authorized transactions settle within 7 days to get the best transaction discount processing rates.

Processed As - card level that the transaction was processed as: Level 2 for corporate cards and Level 1 for consumer cards.

Transaction Status - complete response from the credit card host.

Column Definitions for Credit Card List

The list can be sorted by ORDER, TYPE, CARDNUMBER, EXP, AMOUNT, STATUS, AVS or CVV. Click on the column heading to sort the list.

- this will include the transaction whenever you process a batch.

ORDER - the order number for card charge or credit.

CARDHOLDER NAME - by default the bill-to customer name for the order, or the name entered for cardholder name in the order entry screen.

TYPE - the card type code. These codes are established in Maintain Merchant Accounts.

CARD NUMBER - the customer's credit card account number.

EXP - the expiration date on the card.

AMOUNT - the amount being charged or credited.

STATUS - prior to transaction, this field indicates whether the transaction is a charge or credit. After processing, this field reports on the approval or decline. There are nine possible status'.

1. READY TO CHARGE - indicates that the transaction will be a charge to the customer's credit card.

2. READY TO AUTHORIZE - indicates that the transaction will be submitted as an authorization and not charge the customer's credit card until the authorization is captured.

3. PENDING CAPTURE - authorized transactions that were not processed through the billing/invoicing stage. Only available in 2 pass as the mode of credit card processing.

4. READY TO CAPTURE - authorized transactions that were processed through the billing/invoicing stage. Only available in 2 pass as the mode of credit card processing.

5. READY TO REFUND - indicates that the transaction is a credit to the customer. This typically occurs when a refund is given on a cancelled order or returned item.

6. DECLINED - indicates that the transaction was not processed. This typically occurs when the customer's credit limit has been exceeded.

7. CARD INCORRECT - card number entered did not match the type of credit card selected.

8. CARD EXPIRED - card expiration date expired.

9. APPROVED - indicates that the transaction was processed. The approval code is also displayed.

AVS - indicates if the transaction was "address verified." Address verification means that the billing address for the order matches the billing address for the credit card.

CVV - indicates that the card validation verification code was verified.