SiteLINK System Requirements

General Information

This section of the Guide covers the system requirements and the installation process for SiteLINK 6.

System Requirements

The following are the system requirements for using SiteLINK 6.

• Mail Order Manager 6.1or greater

• Windows 2000,   XP or Vista.

• M.O.M. Order Import/Export Module (IEM) for importing orders from your store into M.O.M.

• M.O.M. Automatic Shipping Calculation Module (ASCM) to calculate shipping costs for customers.

• Interactive Credit Card Authorization System (ICCAS) for pre-authorizing credit cards online (using the Authorize.net Gateway) (Optional)

• Web browser to access your Store Administrative Options screen for uploads of store data and order downloads from your store on the Dydacomp server.

• Any type of internet connection, broadband recommended.

• Microsoft's FrontPage or Macromedia's Dreamweaver for publishing web pages outside of SiteLINK if Dydacomp is hosting your entire web site for you or for customizing your store.  See Hosting Options for Your Store   which follows.

Hosting Options for Your Store

There are four options available from Dydacomp to host your store.

Store Only Hosting

If you already have a Web site with a registered domain name, this option may best suit your needs. Using Store Only Hosting, you simply place a hypertext link on your existing Web site ("Visit Our Store", for example) and when that link is selected by a visitor to your site, that visitor is brought to your store on Dydacomp's server.

Full Web Site Hosting

If you do not currently have a Web site or if you have one and want to move it, you may elect to have Dydacomp host your entire Web site (both the store portion and "information" portion) on our servers. If you choose this option, you need to have Microsoft's FrontPage or   Macromedia's Dreamweaver with FrontPage extensions (the extensions are offered on the Macromedia website free of charge to publish the "information" portion of your Web site to Dydacomp’s server.)

To have Dydacomp host your entire Web site, you also need to obtain a registered domain name (or address) and Secure Key for your Web site prior to publishing your store.   Contact Network Solutions (www.netsol.com) to register a domain name. For a secure key, SiteLINK allows you to choose your own 128 bit encryption provider, or one of our recommended providers:

• Verisign

• Thawte

• Geotrust

Your Dydacomp SiteLINK Administrator can assist you in providing the necessary technical information to the provider.

SiteLINK's Basket Only

If you prefer to simply plug SiteLINK's basket to your current site, that is also possible. All you need is a little script that is added to your current site that will add items to the SiteLINK basket when the 'Add to Cart' button is hit. You will get the same advantages of using SiteLINK; importing orders directly into M.O.M., publishing order status and customer history, taxes, shipping charges, pricing levels, cross-sells/up-sells, etc.

While the SiteLINK basket resides on our severs, the main site can reside at any location, giving you extra flexibility and control.

24/7 Order Status Module

Built on the SiteLINK Platform, the 24/7 Order Status module will allow non-SiteLINK stores to publish 3 month's worth of Customer and Order Status data to the web, where their customers can log in (using email address and password from MOM) to access it.

Note: If the customer does not have a password, the customer's initial password will be the first 5 digits of the customer's zip code. M.O.M. will automatically copy the first 5 digits of the customer's zip code into the password field, unless there is already a password in the password field. Customer Service Reps can also type in a password into M.O.M., which can be used in place of the Zip Code.

Order status will show Web Confirmation numbers, Status of the order, Order Detail, Bill-to address, Ship-to address, last 4 digits of credit card, shipping method, tracking number (clickable to UPS or FedEx). This feature includes the line item order status as well as the status of the entire order.