Store Activity Reports
General Information
The Administrative Options Screen lets you study order and
customer activity with several different reports.
All New Orders
View your new orders to ensure that the orders you are
downloading are valid orders.
From the Administrative Options screen,
-
A list of new orders will automatically be displayed under
New Orders. Optionally,
select the All New Orders
option from the Store Activity
Reports section to view new orders ready to be
downloaded.
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To view a particular order for that day, click on the desired
order number.
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The Detail Of Order screen is displayed.
If a
"bad" or invalid order is found, select the DELETE ORDER button to eliminate
it.
All New Info Requests
An info request is generated when a person uses the Information Request (Catalog Request)
page in your SiteLINK store to request
literature or a catalog from you.
When
you download information requests and import them into M.O.M., they
are entered into the M.O.M. database as prospects.
Like your new orders, new information requests should be viewed
prior to downloading them into M.O.M.
From the Administrative Options screen,
-
A list of new catalog requests will automatically be displayed
under New Catalog Requests.
Optionally, select the All New
Info Requests option from the Store Activity Reports section to view
all of the "prospects" or new information requests ready to be
downloaded.
-
To look at a particular information request, click on the
desired request.
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If an invalid info request is found, select the DELETE PROSPECT button to eliminate
it.
Orders by Month
Using the Administrative Options screen, you can look at your
orders for a given month.
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To view the orders by month, select the Orders By Month option.
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Click on the desired month for more detailed information.
The
orders for that particular month are displayed.
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To view the orders for a particular day during the month, click
on the desired day.
The orders for that day are displayed
and once again you can select the desired order number to view the
details of a specific order.
Orders by Year
Viewing your orders by year provides you with the total number
of orders and the total dollar value for each year listed.
To view the orders for a particular year, select the
Orders By Year option.
The
Orders by Year screen is displayed.
Store Activity
Besides viewing order reports, you can also examine your store's
activity from the Administrative Options screen.
-
Select the Shoppers By
Day option in the Store
Activity Reports section.
-
Enter the desired dates or leave the entry field blank for all
and select the PROCESS
button.
Note: If Dydacomp is hosting your full
web site, the number of shoppers represents visitors to both your
Web site and store. If Dydacomp is hosting only the store portion
of your site, the number represents visitors to the store only.
Referrals by URL
The Administrative Options Screen also enables you to examine
your URL activity. You can look at which URL's are being used to
access your store from other sites or your own web ads.
Note: Depending upon hosting option
selected, users may or may not be able to use this report
effectively.
See URL Activity Reporting
Considerations below.
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Select the Referral By
URL option.
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Enter the desired dates or leave blank for all and select the
PROCESS button.
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To view the complete URL address for each listed domain, select
the desired URL.
Hint: This information is particularly
helpful with search engine type referrals to see the criteria that
somebody used for each hit to your site.
URL Activity Reporting Considerations
Depending on your selection of hosting option, you should be
aware of the following considerations in regard to your ability to
utilize the SiteLINK URL (Universal Resource Locater) Activity
Report to track the origin of "hits" to your store.
-
Full Web Site Hosting - Although all commerce transactions on
the Dydacomp server are secured through the use of a secure server
ID,
to utilize the URL Activity Report to
track origins of hits, you must purchase your own Secure Server ID
(from VeriSign or another provider).
If
you choose not to purchase your own Secure Server ID, the URL
Activity Report shows all hits originating
from
your own domain instead of their true point of origin.
For
this reason, we strongly suggest that you obtain your own Secure
Server ID from Verisign (www.verisign.com).
-
Store Only Hosting - Because all initial hits to your store are
made through the hyperlink from your own domain, the SiteLINK URL
Activity Report shows all hits coming from one point of origin -
your domain. To track URL referrers to your domain, some other
referrer analysis system apart from SiteLINK needs to be used.
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