Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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Global Parameters Maintenance - Miscellaneous

General Information

This screen tab contains the user-definable preferences for copying information to the supplier ID when creating new buying levels and an advanced search lookup.   The advanced search lookup allows you to create new fields to search on for a product.   These fields are located in the Miscellaneous tab of a stock item.

In addition to this, this screen also allows users to define reason codes for the Lost Sales Report and offers the option to Hide Credit Card Numbers on Reports.

Finally, this screen allows you to enable the Shared Inventory Module, which gives you the ability to share inventory within different companies setup in M.O.M.

See Also

Global Parameters Maintenance - Overview

Stock Maintenance - Miscellaneous

Purchasing Level Information Screen

Lost Sales Report

Shared Inventory Module

How to Use the Screen

COPY THIS INFORMATION TO SUPPLIER ID WHEN CREATING NEW BUYING LEVELS- use the   dropdown menu to select the ISBN number (International Standard Book Number) or UPC (Universal Product) Code to be copied to the Supplier ID field in the Purchasing Level information screen.   If this field is left blank, then nothing will be copied to the Supplier ID field and the Supplier ID field can be entered manually.

DISPLAY ASSEMBLE KITS FILTER SCREEN-   Select this option to be able to filter what products you wish to assemble when assembling Composite Items through the Assemble Kits screen.

HIDE CREDIT CARD NUMBERS ON REPORTS- Choosing this option will display credit card numbers in the following format: 1234 xxxx xxxx 9876.

FETCH PARTIAL SEARCH RESULTS (SQL Only)- This feature is exclusively for the XL Version of M.O.M. Specify the number of results displayed on your screen will searching for a record (e.g. Stock Item, Source Key, User ID), reducing the time required to display a list of results for your search. This feature is used with the standard search screens that contain the Look-up On and Condition drop-down menus and the Advanced Lookup for Stock Items. Note: This will enable the LOAD MORE RESULTS button in the aforementioned search screens.

Advanced Search Criteria

Some products that you sell may require additional search criteria for looking up the product. Using this screen, you may enable this feature and select up to 4 Search Titles.

  1. Select the USE ADVANCED SEARCH CRITERIA FOR F2 PRODUCT LOOKUPS checkbox to have the search field appear in the LOOKUP field of the F2 Product Lookup.

  2. Enter the title for each search criteria field you want in the 1ST SEARCH TITLE, 2ND SEARCH TITLE, 3RD SEARCH TITLE and 4TH SEARCH TITLE.   Let's say the item is a movie on DVD. The additional fields could be defined as Film Category, Leading Actor/Actress, Year of Release and Director, respectively.

MOM Chat Options

The MOM Chat feature allows you to send messages to any user who is logged into M.O.M. and has the M.O.M. chat window open.   Check the ENABLE MOM CHAT option then change the port number if necessary.

Note: All M.O.M. workstations must have a unique IP Address in order to use the M.O.M. Chat function. For users that do not have a User Name in the User Security Profile screen will have their User ID listed in the chat screen instead.

Lost Sales Tracking

Lost sales occur if an entire order is cancelled or if an item is deleted from an order. You may set up Reason Codes for lost sales using this screen. You can use any single character on the keyboard as a reason code.   Each code can be designated for item level, order level or all.

Adding a New Reason Code

Select the NEW button to display the Reason Code Information screen. Enter a character for the CODE and a DESCRIPTION of the reason for the lost sale.   For the TYPE menu's dropdown list, select   All, Order or Item. Choose SAVE to return to the Miscellaneous Tab screen.

Editing a Reason Code

Choose the code to be edited from the list. Select the EDIT button to display the Reason Code Information screen. Change the DESCRIPTION and/or TYPE as required and choose SAVE to return to the Miscellaneous Tab screen.

Removing a Reason Code

Select the code to be removed from the list. Choose REMOVE.

Shared Inventory Module

ENABLE SHARED INVENTORY MODULE (SIM) FOR THIS COMPANY: Select this option to shared designated items with the other companies setup in your system. Once enabled, the Stock Numbers being shared must match the Stock Number in the receiving companies.

  • Each company that is either sharing and taking inventory must have this option enabled.

  • Purchasing can be done from any company that is sharing inventory.

  • The shared inventory will appear as separate bins in the stock item's inventory tab.

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