Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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Stock Maintenance - Miscellaneous

General Information

This screen tab contains information that falls into several miscellaneous categories, including sales person commission information, royalties calculations, subscription information, points and rewards program information, and product-specific customer notice.

See Also

Stock Maintenance - Overview

Sales Commissions Calculations

These fields are used to determine the way in which sales commissions are calculated for sales of the item. Commissions are reported on the Profit by Product report. Any user of M.O.M. can be setup as a salesperson in the Maintain User Security Profile Function. If you do not pay commissions on the product, these fields should not be used.

You may use one or any combination of the fields for commission calculation.

SELLING PRICE - enter the percentage figure for a commission based on the price each unit is sold at.

GROSS PROFIT - enter the percentage figure for a commission based on the gross profit (selling price - cost of goods) for the item.

PER UNIT RATE - enter a dollar figure for a commission based on each unit of the item sold.

Note: The fields above can be used in combination.

Points/Rewards

If a points and rewards program has been established in Maintain Global Parameters - Accounting and points are either earned or redeemed based on specific products, then an entry may be required here if the item is that specific product.

POINTS RECEIVED WHEN PURCHASED - if the item is used to earn points, enter the number of points earned whenever the item is purchased by a customer.

USE __ POINTS TO BUY THIS PRODUCT - if the product can be "bought" by redeeming points, check this box, and enter the number of points required to get the product with points.

Royalties Calculations

These fields are used to determine to whom royalties are to be paid and how royalties are calculated for sales of the item. Royalties are reported in the Product Royalties Report, on the Profit and Response submenu of the Reports menu. If you do not pay royalties on the product, these fields should not be used.

SUPPLIER FOR ROYALTY PAYMENT - enter the supplier code to whom the royalty is to be paid. Lookup/List is available on this field. Note: A supplier in this case does not necessarily have to be an actual supplier of products to your company, but can be any individual or company to whom royalties are paid based on product sales. Supplier codes are setup in the Supplier Maintenance function.

SELLING PRICE - enter the percentage figure for a royalty based on the price each unit is sold at.

GROSS PROFIT - enter the percentage figure for a royalty on the gross profit (selling price - cost of goods) for the item.

PER UNIT RATE - enter a dollar figure for a royalty based on each unit of the item sold.

Note: The fields above can be used in combination.

Subscription Product Information

These fields are dimmed unless the Subscription Management Module is installed.

SUBSCRIPTION PRODUCT - check this box if the product is to be filled as a subscription item.

SUBSCRIPTION ISSUE COUNT - the number of issues that a customer receives in the subscription product. Several subscriptions may be created for single publication, each one with a different issue count; e.g, one-year subscription (12 issues), two-year subscription (24 issues), etc.

PUBLICATION CODE - the code for the publication being subscribed; such as, name of magazine, newsletter, etc.

Club Membership Plan

These fields are dimmed unless a Club Membership Plan has been created.

CLUB MEMBERSHIP PLAN PRODUCT - check this box if the product is to be used as a club membership "trigger" item.

PLAN TO USE -   select the plan to associate with the "trigger" item.

Customer Notice

If you want to automatically send one of the customer form letters that you have set up in Customer Notices Maintenance, use the pull-down menus to select the Customer Notice to Send when Product is Ordered and When to Generate Notice.

Custom Information For Line Item

CUSTOM INFORMATION FOR PRODUCT - check this box to prompt for custom information for this stock item.

PROMPT FOR CUSTOM INFORMATION - message to prompt the order entry person to enter custom information.

Advanced Search Criteria

These fields are used to allow additional search criteria. the item. The search criteria are set up in the Miscellaneous tab of the Global Parameters.  An example would be if the item was a book, the additional field could be Author's Name, Type of Book, Printing and Languages.

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