Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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Demographics Item Edit

General Information

This screen lets you define the attributes of a data field or modify an existing field on one of your customer demographics screen. The screen is accessed from the Demographics Definition screen.

How to Use the Screen

Adding or Modifying an Item

Enter or modify the other fields below as required and press SAVE to return to the Demographics Definition screen. Depending on which type of data field that you are adding or modifying, some of the fields below may or may not apply.

Field Definitions

FIELD NAME - this is a required entry for all types of data fields. Enter the name to be used by M.O.M. to reference the field and its information in the Customer Demographics File. Note that it does not have to be the same as the name or prompt for the field that you create for display on the demographic screens for your customer service staff.

LABEL TEXT - for logical type data fields only, enter the prompt as it is to be displayed on the demographics screen. For all other types of data fields, you must create the prompt by using the Momhelp00000184.gif option on the maintain demographics tool bar.

COLOR - for all types of data fields, select a color for the display of the field on the demographics screen.

DATA TYPE - for character, numeric or date type fields only. Select one of the following.

  • Character - for data that is collected as text. For instance, name of spouse.

  • Numeric - for data that is collected as numbers. For instance, waist size.

  • Date - for data that is collected as a date. For instance, birthday.

FIELD LENGTH, HEIGHT, WIDTH - this is the dimension of the entry as it is displayed on the demographics screen and in the demographics database. The values are expressed in pixels. For character or numeric type fields, only length applies. For date type fields and logical fields, the length is preset by M.O.M. For memo fields, all three apply. For drop down type fields, only length and width apply.

# OF DECIMAL PLACES - for Numeric type fields only. Enter the number of decimal spaces required. Enter '0' for whole number formats with no decimal spaces.

"VALID" CLAUSE - this is an optional entry for character or numeric type fields only. This field controls the validation of an entry for a field. Two types of validation can be structured in this field.

  1. Validating a Number within a Range - for example, a waist size entry must be between 25 and 60. The Valid Statement would be entered: WAIST>=25 .AND. WAIST<=60

  2. Validating an Entry against a List - for example, customer's sex can be M or F. The Valid Statement would be entered: SEX$"M/F"

PICTURE CLAUSE - this is an optional entry for character or numeric type fields only. This field controls the format of an entry for a field. The picture clause can be used to force the capitalization of a character type field. To force capitalization on a character, enter @! in this field.

INITIAL VALUE - this is an optional entry for all types of data fields. This would be the value that you want to display in the field as a default. In the case of logical type field, you can set the default of the checkbox to be either Yes (checked) or No (unchecked).

COMMENT - this a free-form optional entry for all types of data fields and is used only to add additional information about the field for your own purposes. It has no effect on the format of the field on the demographics screen or in the demographics database.

DROPDOWN OPTIONS - this is used only for dropdown type data fields. The large dropdown box represents the choices currently available in the dropdown box. To add another entry, type the entry in the open field above the ADD and DELETE buttons, and press ADD. To delete an entry, highlight the entry in the dropdown box, and press REMOVE.

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