Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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eCommerce Management- Amazon® Tab

  1. Check the option PRODUCT AVAILABLE FOR AMAZON, to include the product for publishing through the Amazon® Feed.

  2. Select a preset Store from the drop-down menu to link this item to that store.

  3. Complete the information on each of the 3 sub-tabs.

  4. Click the PUBLISH button to publish this individual item.

Please Note: Products may take up to 5 minutes to Publish.

General Tab

PRODUCT TITLE- Required

  • SELECT A TEMPLATE- Choose this option to publish the preset title setup in the More Info tab.

  • Choose the radio button next to the blank field to create a unique description for this item.

UPC/EAN- Required

  • If UPC is selected in the drop down menu, then you must either enter a UPC code in this field or in the General Tab of this item.

  • If EAN is selected, you must enter it in this field. EAN or European Article Number is the international counterpart to a UPC code.

QUANTITY- Required - Enter the quantity of units you wish to make available for Amazon®.  Next to the field, the number of units currently available for sale are displayed. Please note that the units availalbe for sale does not include items in bins that are marked DO NOT SELL, or RESERVED FOR EBAY. Note: Both Composite Items that are automatically assembled and also Items that are drop shipped only; will use the inventory entered in this field to as the inventory sent to Amazon.

PRICE- Required - Enter the price for the item that you wish to charge on Amazon®.

MSR Price- Enter the Manufacturer's Suggested Retail Selling Price.

Manufacturer- Required - The name of the Manufacturer of this item.

Brand - Required - The brand name of this item.

Weight - Enter the weight of this item and select the unit of measurement from the drop down menu.

Length, Width, Height - Enter the dimensions of this item in the available fields, and select the unit of measurement from the drop down menu.

AMAZON SKU- This field allows users of the Size/Color Variation feature to publish the variation information to Amazon.   M.O.M. uses 10 characters for the stock item number and 10 characters for the size/color variation. When the stock item number is less than 10 characters, M.O.M. uses spaces to fill the gap, however Amazon does not allow the use of more than one space in succession. To compensate, MOM creates a new stock item number exclusively for Amazon.

Example:

MOM SKU:             "ITEM      SIZECOLOR"

Amazon SKU:        "ITEM SIZECOLOR"

This field can also be used to create custom stock item numbers for Amazon orders.

CATEGORY- Required - Select the Product Category from the list.

"PRODUCT" TYPE- Required - Choose the Sub-category for this product category from the list.

ITEM TYPE- Required - Click the Select button and choose the sub category from the drop down menu. Then choose a sub division from each list until no further options are given and the item type is displayed in the field. Click save when finished.

AMAZON PRODUCT TAX CODE- Enter the Product Tax code if required by Amazon for your Account. For a listing of Tax Codes, log in to your Seller Central account and choose the Settings tab then Tax Settings.

Extended Information Tab

FULL DESCRIPTION

  • Choose SELECT A TEMPLATE to use the information that is already entered for this item in the More Info tab.

  • Choose the radio button next to the blank field to enter information unique to this feed.

FEATURE BULLETS- Enter up to 5 product features which will then be displayed as a bulleted list on your product's Amazon page.

Launch Date- Select the date that this item will appear on the site.

PROMOTIONAL SALE PRICE- If you are running a sale for this item, enter the promotional selling price in this field. Then enter the start and end dates in the fields below.

PRODUCT CONDITION- Select the condition of your product from your list.  

Important: If selling used or refurbished goods, please keep in mind that the Amazon has policies against the sales of items of certain conditions for specific categories. View Amazon®'s Condition Guidelines for more information.

LEAD TIME- Enter the amount of time necessary to deliver the product. This field   is usually applicable to dropship or commonly backordered items.

SEARCH KEYWORDS- Enter descriptive keywords for this product which can help customers find your product listing when utilizing the Amazon® Product Search.

  • Choose SELECT A TEMPLATE to use the information that is already entered for this item in the More Info tab.

  • Choose the radio button next to the blank field to enter keywords unique to Amazon.

Images Tab

Enter the URL's for each product image. Images must be hosted on a web server, please take bandwidth usage under consideration when choosing an image host.

Choose SELECT A TEMPLATE to use the Image URL template already entered for this item in the More Info tab.

For each image field either enter the URL to the image or select the USE TEMPLATE button to use the Template image designated in the drop-down menu.

Variations Tab

The Variations tab enables you to enter different variation options that can be selected by your Amazon shoppers to narrow down their choices to a specific item. This tab is enabled automatically if your product is a Size/Color Item and the Product Category selected in the Amazon General Tab allows such an option, you can find a complete listing of categories that allow variations and those associated variations, here.

Inventory Tab

INVENTORY SYNCHRONIZATION MANAGEMENT - Select the method for publishing your inventory to Amazon:

  • Take ____ units from available units for sale - this option will display the specified number of units from your current non-committed units in stock.

  • ___ % OF AVAILABLE UNITS FOR SALE - this option will take a percentage of units from your current non-committed units in stock as your inventory level for Amazon.

Note: These settings override the settings in the Amazon Merchant Settings screen.

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