Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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Database Query Structure for Demographics Information

Selection Rules

A query consists of one or more selection rules that instruct M.O.M. to retrieve information selectively based on criteria that you establish. To build a rule, you select or enter elements using the List Management Module Demographic Query Builder Screen. Each selection rule consists of three elements:

  • A field from the Demographic Data that you have defined.

  • A comparison condition such as "equal to"

  • A comparison value, which can be a field or value to which the value of the first field is compared.

Demographic Data Fields

Any field that you create when you define your Demographic Data screens in the List Management Module can be selected for the FIELD NAME.

Comparison Conditions

= EQUALS - select this condition to define a single value for the field. For instance, if the field is numeric, such as customer's age, you could limit the query to customers with a single specific age.

CONTAINS - select this condition to define a value by entering a part of the value. For instance, if the FIELD NAME is "favorite sport" you could enter "ball" to select baseball, football, softball, etc.

>=GREATER THAN OR EQUAL TO - select this condition to define an upward range including the starting value. For instance, if the field is a date field such as customer's birthday, you could define a list consisting of all customers with a birthday of XX/XX/XX or greater.

>GREATER THAN - select this condition to define an upward range excluding the starting value.

<=LESS THAN OR EQUAL TO - select this condition to define a downward range including the starting value.

<LESS THAN - select this condition to define a downward range excluding the starting value.

<>NOT EQUAL TO - select this condition to exclude a specific value for a field. For instance, if the field is a letter code signifying specific hobby interests, you could exclude all customers with an interest in model trains by defining the not equal to value.

Comparison Values

Depending on the Demographic Data Field and Comparison Condition that you have selected, the comparison value can be either:

  • A field of the same data type as the first field you selected. For instance, for the field "favorite sport" EQUALS "baseball."

  • A value such as a number. For instance, for the field "customer's age" >GREATER THAN "50."

Connectors - AND/OR

Selection rules can be joined with the connectors AND and OR. Joining two or more selection rules with AND means that a customer must meet the criteria established by "all" selection rules in order to be included in the list. Joining selection rules with OR means that a customer must meet the criteria for at least one of the selection rules in order to be included in the list.

In the Demographic Query Screen, you join rules using the APPEND button.

Parantheses - ( )

You can use parentheses to indicate the order for evaluating connectors in a query. The connectors within parentheses are evaluated first, from the innermost level of parentheses outward, and from left to right within any set of parentheses. Without parentheses, connectors are evaluated left to right.

For example, in the following query, OR is evaluated before AND:

Include all customers where,

("Birthday" is GREATER THAN 01/21/56)

AND ("Favorite Sport" EQUALS "Baseball"

OR "Favorite Sport" EQUALS "Football")

The result is that the list includes only those customers whose birthdate falls after 1/21/56 who's favorite sport is either baseball or football.

If the parentheses were eliminated from this query, the resulting list would be different, since the AND condition would be evaluated first. The list would include customers whose birthdate falls after 1/21/56 and who's favorite sport is baseball along with ALL customers whose favorite sport is football.

In the Demographic Query Screen, you apply parentheses by entering them in the fields provided in the Add/Edit Selected Criteria section of the screen.

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