Contents

Introduction
Basic Concepts
Accounting
Advertisements and Catalogs
Shipping
Order Processing
Purchasing
Getting Started
Main Menu
Documentation
Customer Functions
Customer Lookup Screen
Customer Information Screen
Customer Contact Screen
Deduping and Deleting Customers
Order Functions
Order Entry
Order Review
Order Status Screen
Release Orders on Hold
Credit Card Processing
Order Processing Examples
Order Processing - Batch Mode
Order Processing - Single Order
Batch Order Making Utility
Club Membership Plan
Product Functions
Supplier Maintenance
Stock Maintenance - Overview
Rename Stock Number
Additional Stock Information Maintenance
Additional Supplier Information Maintenance
Purchasing Functions
Establish New Low Levels
Order Product
Review Purchase Orders
Record Delivery from Suppliers
Product's Purchasing Forecast
Inventory Recieving & Adjustment Functions
Purchase Order List
Adjust Inventory for Stock Item
Assemble Kits
Auto-Replenish Bins
Print Additional Stock ID Labels
Product Scan & Receive
AIM Import From An External File
AIM Export To An External File
Accounting Functions
Accounts Receivable Functions
Accounts Receivable Journal
Accounts Receivable Status Definitions
Applying Customer Credit
Applying Customer Payments
Applying Finance Charges
Accounts Payable Functions
Accounts Payable Journal
Paying Suppliers
Reconcile Received Merchandise With Supplier Invoices
General Accounting Functions
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Close Year
Posting
Inventory Valuation Methods
System Setup Functions
Advertising Information
Catalogs
Media Source Codes
Customer Form Letters
Telemarketing Scripts
Order Type Code Maintenance
Standard Greetings Maintenance
Order Promotions Information
Accounting Information
Credit Card Merchant Accounts
General Ledger Interface
Sales Tax Rates Maintenance
Posting
Close Year
Inventory Valuation Methods
General System Parameters
Shipping Methods
System Security
Customer Information
Customer Type Code Maintenance
Customer Salutations Maintenance
Customer Honorifics Maintenance
Order Processing Forms
Master Pick Report
Pick Ticket
Packing Slip & Invoice w/ Label
Special Modules
Address Correction and Validation Module
Advanced Inventory Module
Advanced Warehouse Module
Amazon Order Management Module
Automatic Shipping Calculations Module
Contact Management Module
Database Purge Module
eCommerce Management Direct Feeds
Interactive Credit Card Authorization System
Import/Export Module
List Management Module
Miva Order Management Module
Multi-Company Controller Module
Point of Purchase Module
Product Manufacturing Module
Shared Inventory Module
ShopSite Order Management Module
SiteLINK e-Commerce Module
Subscription Management Module
Web Auction Management Module (WAMM)
X-Cart Order Management Module
Yahoo Order Management Module
Reports
Accounting Reports
A/P Aging Report
A/P Checks-to-Print Report
A/P Journal Activity Report
A/R Aging Report
A/R Journal Activity Report
Credit Card Merchant Deposit Report
Customer Deferred Balance Report
Inventory Cost Lots
Gift Certificates Activity Report
Lost Sales Report
Product Profit Report
Product Royalties Report
Sales Listing Report
Sales Tax Collection Report
Shipping Charges Report
Cashier's Drawer Daily Reconciliation Report
Customer Performance Report
Uncollected Balance Report
Advertising Reports
Catalog Square Inch Analysis Report
Downstream Analysis Report
Market Analysis Report
Order Promotions Activity Report
Product Within Source Key Profit Report
Response Curve Analysis Report
Selling Tools Activity Report
Source Key Profit Report
Inventory Reports
Auto Replenish Bin Report
Back Ordered Products Report
Bin Report
Detailed Back Ordered Kit Items Report
Inventory Journal Transactions
Inventory List
Product Low Level Notification List
Return Merchandise Authorization Detail Report
Item Exchange Report
Order Activity Reports
Daily Order Activity Report Section 1 (Orders Entered)
Daily Order Activity Report Section 2 (Invoices Generated)
Daily Order Activity Report Section 3 (Payment Received)
Warehouse Daily Activity Report
Feed Order Activity Report Sample
Performance Analysis Reports
Catalog Performance Analysis Report
Customer Performance Analysis Report
Product Performance Analysis Report
Source Key Performance Analysis Report
Data Dictionary
File Structure - A/R Journal
File Structure - Advertising Source Keys
File Structure - Composite Items
File Structure - Customers
File Structure - Invoices
File Structure - Import/Export
File Structure - Orders
File Structure - Order Line Items
File Structure - Stock Item Buy Price
File Structure - Stock Item Selling Price
File Structure - Stock Items
File Structure - Subscriptions
File Structure - Suppliers
File Structure - Telemarketing Entries
Data Dictionary - XL Edition
XL File Structure - A/R Journal
XL File Structure - Advertising Source Keys
XL File Structure - Composite Items
XL File Structure - Customers
XL File Structure - Invoice
XL File Structure - Order Line Items
XL File Structure - Orders
XL File Structure - Stock Item Buy Price
XL File Structure - Stock Item Selling Price
XL File Structure - Stock Items
XL File Structure - Subscriptions
XL File Structure - Suppliers
XL File Structure - Telemarketing Entries
XL File Structure - Import/Export
SiteLINK
SiteLINK 5.4
SiteLINK 5.4 Setup
SiteLINK 5.4 System Requirements
Creating Your Store
Uploading New Customer and Order Information to SiteLINK 5
Downloading Orders and Information Requests in MOM
Store Activity Reports
SiteLINK 5.0 Global Discount
Store Setting
Style Sheet
Maintain Store Text Pages
Generate Search Engine Product List
Account Info
SiteLINK Support Team for SiteLINK
Getting Help For SiteLINK 5.4
Setup In Mom
Product Options
SiteLINK Store Departments Maintenance
SiteLINK Store Specials Maintenance
Setting Up Product Information
Mom Maintenance
SiteLINK Preferences Maintenance
Setting Up Acknowledgement E-Mails
Setting Up the Import/Export Module for Use with SiteLINK
Setting Up Shipping Options for Shoppers
Setting Up Credit Card Options for Shoppers
Setting Up Advertising Source Codes for Hyperlinks
Setting Up Catalog Selection Options for Information Requests
SiteLINK 5.4 Store Publisher
SiteLINK 5.4 Store Publisher - Web Service Settings
SiteLINK 5.4 Store Publisher - Froogle Data Feed
SiteLINK 5.4 Store Publisher - SiteLINK
Download New Orders from SiteLINK
Demo Store Instructions
Section 1 - M.O.M. Setup
Section 2 - SiteLINK Setup

 
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Global Parameters Maintenance - ICCAS

General Information

This screen tab contains setup information associated with the optional Interactive Credit Card Authorization System, enabling electronic payment processing for either credit cards or eChecks.
ICCAS allows all transactions to be processed automatically using a modem, T1, DSL or cable internet connection.
For credit card transactions, support is provided for authorizing cards and capturing funds at the same time (1 Pass) and authorizing cards when taking the order and capturing funds after shipping and invoicing the order (2 - Pass).
Electronic payments (either credit cards or eChecks) are processed   through the M.O.M./SiteLINK Internet Transaction Gateway. Credit Cards and eChecks can be processed using either the Authorize.net or Plug N Pay processing networks.

SiteLINK users only:   PayPal transactions are processed from within the PayPal network.
 

See Also

Global Parameters Maintenance - Overview

ICCAS and the M.O.M./SiteLINK Transaction Gateway

eChecks

PayPal

How to Use the Screen

Credit Card

  1. Choose the Credit Card tab. Select the REGISTER CREDIT CARD MERCHANT ACCOUNTS button to allow you to register your Authorize.net account(s) or Plug N Pay account(s). To create an account click here.

  2. Select one of the two radio buttons here, depending on whether you want 1-pass or 2-pass processing.

    • Charge card prior to processing (1 pass) - This will charge the credit card immediately once it is approved. Select this only if the charge amount will not change due to additional shipping charges prior to invoicing the order.

    • Authorize prior to processing and capture after shipment (2 pass) - This will allow you to get an authorization for the charge amount but not actually charge the credit card until the address verification & card identification requirements are satisfied.

Please Note: By default, M.O.M. will not prompt you to capture the funds until after the order has been shipped an invoiced, to ensure that the Order Total has been finalized with the correct shipping and tax amounts. To override this, simply select PENDING CAPTURE in the DISPLAY filter of the Credit Card Batch screen and choose to process the batch.

  • Hold Credit Card Authorization for ___ Days - This option allows you to authorize and reserve funds on a customer's credit card for the number of days specified. If this option is unchecked, M.O.M. will revert to the default of 7 days.

Warning: Many banks do not allow Authorizations to be held past 30 days. Entering a value past 30 days may cause the Authorization request to be rejected.

  1. Optionally, select the checkbox to VALIDATE REFUND TRANSACTIONS BY MATCHING THEM BACK TO THE ORIGINAL CHARGE, which will verify the amount of the refund with the total amount of the original order.  If the refund is not verified from the original charge amount, then it will not be processed for refund.

  2. Optionally, check the   option, CVC (Card Validation Code) NUMBER IS REQUIRED PRIOR TO AUTHORIZING THE CREDIT CARD ON ALL ORDERS.

  3. Select the SAVE button.

 eCheck

  1. Choose the eCheck tab. Select the REGISTER ECHECK MERCHANT ACCOUNTS button to allow you to register your Authorize.net account(s) or Plug N Pay account(s). To create an account contact Dydacomp Payment Processing at 1-800-858-3666 ext. 326.

  2. Optionally, enter a number in the box to HOLD ORDERS FOR ___ DAYS AFTER AUTHORIZATION.

  3. Optionally, select the checkbox to VALIDATE REFUND TRANSACTIONS BY MATCHING THEM BACK TO THE ORIGINAL CHARGE, which will verify the amount of the refund with the total amount of the original order.  If the refund is not verified from the original charge amount, then it will not be processed for refund.

  4. Optionally, enter a DISCOUNT PERCENTAGE or PER TRANSACTION FEE  in the fields provided.

  5. Select the SAVE button.

PayPal- SiteLINK users only

  1. Choose the PayPal tab. Select the CREATE A NEW PAYPAL BUSINESS ACCOUNT button.

  2. To create a new PayPal business account, select the SELECT HERE TO CREATE A NEW PAYPAL BUSINESS ACCOUNT button on the REGISTER MERCHANT ACCOUNT screen or contact Dydacomp Payment Processing at 1-800-858-3666 ext. 326.

  3. Optionally, enter a DISCOUNT PERCENTAGE or PER TRANSACTION FEE  in the fields provided.

  4. Select the SAVE button.

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