Customer
Information - Purchases
General
Information
This screen tab contains a selectable list of the individual items
purchased by the customer and cross-referenced by order number.
See Also
Customer Information
How to
Use the Screen
You may select an order from the list to view and/or edit it by
double clicking with your mouse or by highlighting it and pressing
the ENTER key. When you SAVE the order after viewing, M.O.M.
returns to the order list.
Filtering the List
The DISPLAY drop down will filter the list of purchases by ALL
ORDERED ITEMS, SHIPPED ITEMS ONLY, BACK ORDERED ITEMS ONLY,
QUOTATION ITEMS ONLY or RETURNED ITEMS ONLY.
Check the EXCLUDE QUOTATIONS FROM THE LIST option to exclude any
orders that were saved as quotes.
Check the DISPLAY ORDERS FOR THE FOLLOWING ITEM option and enter an
item in the available field to filter the list of purchases for
orders that have the entered line item. Hit the F2 key to look up
the stock number, click the filter key to update the list.
The list may be sorted using any column heading either in ascending
or descending sequence. Click on the column heading to change the
sort sequence.
Optionally, use the PRINT button to print a formatted list of the
purchased items displayed on this screen.
Column Headings
ORDER - the order number for the order with the item.
ORDERED - the date the order was entered in the system.
ITEM - the stock number for the item.
QTY - the quantity of the item purchased on that order.
DESCRIPTION - the description of the stock item.
PRICE - the price that the customer paid for the item on the
order.
DISCT - the discount percentage (if any) applied to the unit price
for the item on the order.
SHIPPED TO - if the order was shipped to an address other than the
customer displayed in the Customer Information screen, the shipping
address/name is displayed in this column.
Viewing Subscriptions - For Subscription Management Module
Users Only
To view subscriptions for the customer, press to display the Subscription
Details List. Select a Publication from the List to display the
Publication Subscription Information Record Screen which contains
complete information on that publication.
Viewing Club Membership Plans
To view the list of Customer's Club Membership
Plans for the customer, press the CLUB MEMBERSHIP PLAN DETAILS
button.
Print Gift to Reorder Notices - For List Management Module
Users Only
To send the customer a reminder of previous gift orders, press
to display the Gift to Reorder
Notice screen.
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