Subscription Information Record Screen

General Information

The fields in this screen are used primarily for reference. For a new subscription or subscription renewal, no entries are required. However, occasional changes to subscription information for an individual customer might be required. This screen enables you to make those changes.

How to Display the Screen

In Order Review, to display the Subscription Information screen press on the Order Review Tool Bar or Purchase History tab of the Customer Information Screen to display the Subscription Details List and then select the specific Publication to review.

See Also

Subscription Management Module Overview

Subscription Definitions - Creating and Maintaining

Field Definitions

Subscription Information

These fields confirm changes made to the subscription for the customer either as a result of renewal or a new subscription in the current order.

ISSUES REMAINING - the number of issues before the new subscription or renewal was entered.

ISSUES ADDED - the number of issues just added as a result of the new subscription or renewal just entered.

ISSUES NOW REMAINING - the number of issues that remain as a result of the new subscription or renewal just entered.

Renewal Information

These fields display the customers' subscription history. They are all display, but may be updated as required.

JOIN DATE - the date the customer first subscribed.

NEW MEMBER - checked only when the customer has ordered the publication for the very first time.

JUST RENEWED - checked if customer has ordered the subscription, but has not received the first issue yet.

RENEW DATE - the date when the subscription was renewed.

RENEW ORDER - the M.O.M. order number for the renewal or new order.

LAST PRICE - the price that the customer paid for the most recent subscription.

LAST ITEM - the item code for the most recent subscription for the publication.

LAST KIT SENT - if a premium is used, the code for the premium package. This field is dependent on the REPLACE DEFINITION in the Maintain Label Definitions function.

DATE KIT WAS SENT - when the premium was sent. This field also depends on the REPLACE DEFINITION as above.

Recent Issue Information

These fields advise on the particular subscription item on the order.

LAST ISSUE NUMBER SENT - the last issue number sent, defined in the REPLACE DEFINITION on the Maintain Label Definition function.

DATE THIS ISSUE WAS SENT - the date of the last issue

TOTAL ISSUES SENT - the total number of issues sent.

ON HOLD - check this box to suspend the subscription. For example, if a subscriber requests that their subscription be suspended for three months while they are out of the country.