Shipping Method Maintenance - Customer Shipping Charges

Basic Charges

General Information

This sub tab lets you establish your customer shipping charges on those orders shipped and/or items on orders via the shipping method. This sub tab is only used when the Automatic Shipping Calculations Module is installed with your M.O.M. software.

See Also

Automatic Shipping Calculations Module

Field Definitions

For each field, enter the AMOUNT and select WHEN TO CHARGE the amount on customer orders. The fields can be used singularly or in any combination to calculate the total shipping charges for the customer. For those items shipped using a different shipping method from the rest of the order, charges will only be calculated for those fields marked below with *.

Note: These fields may also be combined with the order total range fields on the Merchandise Total Range Charges sub tab.

Per Package Charge

PER BOX CHARGE* - a shipping charge based on each box in the package.

PER ITEM CHARGE* - a shipping charge based on each line item in the package.

PER POUND CHARGE* or WEIGHT RANGE CHARGE - a shipping charge based on the total weight of the package.   The Weight Range Charge is determined using the Weight Range Charges sub tab (see below).

ACTUAL CHARGES* - check this box and specify a percentage of the actual charges (the carrier charges to you) to include in the customer's shipping charge for the package.

C. O. D. PREMIUM* - a charge to be added to the customer's shipping charges for the package when the order is paid COD. Note: If Actual Charges (the field above) is used in the customer charges calculation, any actual COD charges charged to you by the shipper will also be included in the customer charges.

Per Manifest Charge

PER SHIPMENT/INVOICE - a shipping charge applied to the order shipment.

MINIMUM CHARGE - a minimum shipping charge to be applied to the shipment.

Using the When to Charge Option

Because an order may ship out in several parts (also known as Invoice Parts), the When to Charge option enables you to apply any/all of the above charges to just the First Shipment, just the Subsequent Shipments (only the shipments after the first shipment), or All Shipments.

In most cases, a business-to-consumer mail order company would set all of the When to Charge options to First Shipment Only. (After all, it's not the customer's fault that orders may have back orders on them and require several shipments to complete the fulfillment.)

For business-to-business mail order companies, the When to Charge options may be set to charge the customer for All Shipments, since most business-to-business firms charge their customers shipping based on some sort of "actual" shipping cost calculation.

Note: When applying a special shipping method to a line item in an order, the When to Charge options follow the default shipping method for the rest of the order.

Merchandise Total Range Charges

General Information

This sub tab lets you establish your customer shipping charges for the shipping method based on order total ranges. This sub tab is only used when the Automatic Shipping Calculations Module is installed with your M.O.M. software. Charges set up here are calculated for the entire order. If an item on an order is shipped using a different shipping method, the charges below are calculated based on the shipping method selected for the whole order on the Order Total tab and do not include any charges for the item.

Customer Charges Based on Order Total (First Shipment Only)

If the CALCULATE MERCHANDISE TOTAL SEPARATELY FOR EACH SHIP TO ADDRESS is checked, M.O.M. will calculate these charges based on the total of the packages for each Ship-to address and each shipping method for that Ship-to.  It is important that the Default Ship Via for the order has this checked for this type of shipping calculation, but it is recommended that all methods that will be used in this manner have this checked.

Field Definitions

Specify as many as eleven (11) different order total ranges with either a flat rate or % of order total to determine the customer shipping charge.

Note: These fields may also be combined with the shipping charge fields on the Basic Charges sub tab. However, the order total charges are always charged on the first shipment only.

FROM $ - the low order total value.

TO $ - the high order total value.

EXACT CHARGE - a flat shipping charge based on the order total range specified by the FROM and TO fields.

% OF TOTAL - a shipping charge calculated as a percentage of the order total based on the order total range specified by the FROM and TO fields.

Note: When setting up the Merchandise Total Range, it is recommended that the values to not overlap.  For instance, the first value could be from $.01 to $5.00, the second value could be $5.01 to $10.00, the third value could be $10.01 to $15.00 and so on.   Each Merchandise Total Range value will have a corresponding and unique shipping charge.

Weight Range Charges Table

General Information

This sub tab is only used when the Automatic Shipping Calculations Module is installed with your M.O.M. software. This sub tab lets you establish or maintain weight range charges to be included in the shipping method charge.

How to Use the Weight Range Charge Table

Adding a New Weight Range

Press the NEW button to display the Weight Range Charge Information pop-up screen. Enter the information in the fields as required and press CLOSE to return to the Weight Charge Table.

Changing a Weight Range

Select the weight range charge to be edited in the table. Press the EDIT button to display the Weight Range Charge Information pop-up screen. Change the information in the fields as required and press CLOSE to return to the Weight Charge Table.

Removing a Weight Range

Select the weight range to be removed from the table. Press REMOVE.

Field Definitions

LOW - the low value weight to establish the weight range for the charge.

HIGH - the high value weight to establish the weight range for the charge.

CHARGE - the shipping charge that applies to the specified weight range.

Note: When setting up the Weight Range, it is recommended that the values to not overlap.  For instance, the first value could be from .01 to 1.00, the second value could be 1.01 to 2.00, the third value could be 2.01 to 3.00 and so on.   Each Weight Range value will have a corresponding and unique shipping charge.

Quantity Range Charges

General Information

This sub tab is only used when the Automatic Shipping Calculations Module is installed with your M.O.M. software. This sub tab lets you establish or maintain charges calculated by the number of items on the order and the distance between your location and the shipping destination.

How to Use the Quantity Range Charge Table

Adding a New Quantity Range

Press the NEW button to display the Quantity Range Charge Information pop-up screen. Enter the information in the fields as required and press CLOSE to return to the Quantity Charge Table.

Changing a Quantity Range

Select the quantity range charge to be edited in the table. Press the EDIT button to display the Quantity Range Charge Information pop-up screen. Change the information in the fields as required and press CLOSE to return to the Quantity Charge Table.

Removing a Quantity Range

Select the weight range to be removed from the table. Press REMOVE.

Field Definitions

LOW ZONE - the starting value for the zone range in which this charge will apply.

HIGH ZONE - the end value for the zone range.

Use the zone range option to limit how the charges will apply based on the distance between your shipping location and the destination of the item.

LOW QUANTITY - the low quantity for this range.

HIGH QUANTITY - the high quantity for this range.

CHARGE - the shipping charge to be applied for the specified range.