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RMA Report Selection ScreenGeneral InformationThis screen enables you to select the criteria and categories of information for the Return Merchandise Authorization report for items being returned from customers. RMAs included in this report have been previously created using the RMA option on the Order Edits menu of the order entry screen. See Also Return Merchandise Authorization Processing How to Use the Screen
SUMMARY REPORT ONLY - use this option to list RMA#s, expiration date, and customer name without the line item contents expected in the RMA. INCLUDE COMPLETED RMAS - to include both completed and uncompleted returns. An RMA is considered complete when all of the items are returned by the customer. RMA Summary printed on report Processed RMA - the number of
processed RMAs, whether it is expired or not. Saved Reports If you want to save your report query as created in this screen to be used at a future point for the same report, select "Add New" in the SAVED REPORTS pull-down menu on the left bottom of the screen. Enter the name for the saved report in the pop-up screen provided. If you want to delete a saved report query, select "Delete a Saved Report" in the SAVED REPORTS pull-down menu on the left bottom of the screen. Select the name for the saved report in the pop-up screen provided and press the DELETE button. To run a saved report in the future, select the report in the SAVED REPORTS pull-down menu instead of making any selections in the screen. |